“…Service was top-notch and by far exceeded several other groups”
Shower Door King was very responsive from initial measurements of both the bath and gym. I got a basic price quote which placed them near the best price. Even thought they were not the lowest rate the quality of the personal care and professionalism factored into my final choice of having them install both the bathroom shower door and the mirrors in the house gym. Shower Door King reps also made a second site visit at no additional cost to firm up better measurements for the house gym mirrors. Once again this measurement team was very thorough in taking measurements and explaining how they would place the mirrors on the wall. I was given a time frame for the manufacturing process of glass for both the bathroom as the Starphire (low iron) glass required to be special ordered from an outside company. The staff at Shower Door King was always very responsive to my request and updated me constantly of the status of my order during the period of waiting for the special order glass to arrive. The staff worked within my schedule to establish a time for the doors and mirrors to be installed. On the day of installation, I was keep informed of the teams estimated arrival. They were prompt on site and very professional upon arrival. We did a per-installation walk through to ensure that everything was built as I had requested. The install team walked through with me to show all the product prior to install so I knew that everything was top quality and what I had ordered. The install team then began to put the shower unit door together. The team came to me with an problem which I had already noticed which was that the inside lip of the bottom shower transom dipped slightly to the exterior of the shower. The slope had been to the inside during initial setup of the transom but as the tile was laid in place the slope had changed slightly this could cause minor water leakage to the outside of the shower door. The install team informed me that they could make my door stop so that I could remove it. As my other contractor had planned to cut down the inside shower transom and relay the tile so the slope would drain properly back into the shower. Shower Door King install team made sure that this process wouldn’t damage the work of the door install. I was very pleased that they had found a work around for this small issue. The rest of the shower door installation was accomplished without further issues. The mirrors in the gym were installed with no problems and definitely made a huge change in the overall look of the gym area. Shower Door King install team after completion cleaned up and did a final walk through of the work they had done. The install team went over and left brochures with me for the warranty and how-to-clean and care for the mirrors and shower door glass. Overall the service was top-notch and by far exceeded several other groups I had spoken with. I would highly recommend this professional team to anyone seeking shower doors or specialized mirror products
-Another Satisfied Customer
Bristow, VA
If you may need assistance – Give us a call,
301-874-0156
3540 Big Woods Road,
Ijamsville, MD 21754